Term and Conditions

Last Updated: January 1, 2025

Welcome to Zamma Home Decorators Shop! These Terms and Conditions govern your use of our website and services. By accessing rugsdecorstores.com and making a purchase, you agree to be bound by these terms.

1. Website Usage and Account Terms

1.1 Eligibility

You must be at least 18 years old and have legal capacity to enter into binding contracts to use our services. By using our website, you represent that you meet these requirements.

1.2 Account Registration

While not required for browsing, creating an account enables faster checkout and order tracking. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate and current information
• Notifying us immediately of any unauthorized account use

2. Products and Services Description

2.1 Product Categories

We specialize in premium home flooring and decor solutions, including:

• Area Rugs & Outdoor Rugs: Decorative floor coverings in various styles and sizes
• Flooring Materials: Hardwood, Engineered Hardwood, Bamboo, Laminate, and Vinyl Flooring
• Carpet Solutions: Installed Carpet, In Stock Carpet, Roll Carpet, and Pattern Carpet
• Specialty Items: Laminate Stair Treads, Laminate Trim, Rug Pads, and Porcelain Tile

2.2 Custom Products

3. Ordering and Payment Terms

3.1 Order Process

Your order represents an offer to purchase our products. We reserve the right to accept or decline orders at our discretion. Order confirmation does not constitute acceptance.

3.2 Pricing and Payment

All prices are in US dollars and exclude applicable taxes and shipping fees unless otherwise stated. We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed securely at time of order placement. By providing payment information, you represent that you are authorized to use the payment method.

3.3 Order Modifications and Cancellations

Order modifications or cancellations may be possible within 2 hours of placement. Contact us immediately at [email protected]. Once processing begins, changes cannot be guaranteed.

4. Shipping and Delivery

4.1 Processing and Shipping Times

• Order Processing: 1-2 business days after order confirmation
• Standard Shipping: Via DHL or FedEx – 10-15 business days after shipping ($12.95)
• Free Shipping: Via EMS – 15-25 business days after shipping (orders over $50)

4.2 Shipping Limitations

We ship globally except to some Asian countries and remote areas. Delivery times may vary based on location and customs processing. You are responsible for:

• Providing accurate shipping address
• Any additional customs fees, taxes, or import duties
• Inspecting shipments upon delivery for visible damage

5. Returns, Exchanges, and Refunds

5.1 Return Eligibility

We accept returns and exchanges within 15 days of receipt. Eligible items must be:

• In original, unused condition
• In original packaging with all tags attached
• Accompanied by original receipt or proof of purchase

5.2 Return Process

Contact customer service within 15 days to initiate returns. Include:

• Order number and date
• Product names and SKUs
• Reason for return
• Preferred resolution

5.3 Refund Processing

• Refund inspection: 3-5 business days after receiving return
• Credit/Debit Cards: 5-10 business days to appear on statement
• PayPal: 3-5 business days to reflect in account
• Original shipping fees are non-refundable unless due to our error

6. User Responsibilities

6.1 Product Selection

You are responsible for:

• Selecting appropriate products for your intended use
• Verifying all measurements and specifications
• Consulting professional installers when needed
• Following product care and maintenance instructions

6.2 Website Usage

You agree not to:

• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with website functionality
• Submit false or misleading information

7. Intellectual Property

All content on rugsdecorstores.com, including text, graphics, logos, and product descriptions, is the property of Zamma Home Decorators Shop and protected by intellectual property laws. You may not:

• Copy, reproduce, or distribute website content without permission
• Use our trademarks or branding without authorization
• Reverse engineer or attempt to extract source code

8. Limitation of Liability

8.1 General Limitations

Zamma Home Decorators Shop’s total liability shall not exceed the purchase price of the products in question. We are not liable for:

• Indirect, incidental, or consequential damages
• Product performance in unsuitable environments
• Improper installation or maintenance
• Circumstances beyond our reasonable control

8.2 Product Performance

While we ensure high-quality standards, natural materials may have variations in color, grain, and texture. These characteristics are inherent and not considered defects.

9. Privacy and Data Protection

We respect your privacy and handle personal information in accordance with our Privacy Policy. By using our services, you consent to our data practices as described therein.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of the United States. Any disputes shall be resolved in the courts of Panama City, Florida. We encourage you to contact us directly at [email protected] to resolve issues before pursuing formal proceedings.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of our services after changes constitutes acceptance of modified terms. We will notify users of material changes.

12. Contact Information

Thank you for choosing Zamma Home Decorators Shop for your home decor needs. We’re committed to providing exceptional products and service.