1. Introduction
Welcome to Zamma Home Decorators Shop (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website rugsdecorstores.com or make a purchase from us. By using our website, you agree to the terms outlined in this policy.
Our website caters to homeowners and design professionals worldwide, offering a wide range of flooring and rug products. We understand that your privacy is as important as the quality of our products, and we strive to maintain the highest standards of data protection in compliance with global privacy regulations, including the GDPR, CCPA, and other applicable laws.
2. Information We Collect
We collect various types of information to provide you with a seamless shopping experience and to improve our services. The data we collect includes:
Personal Information
- Contact Details: Name, email address, phone number, and shipping address when you place an order or create an account.
- Payment Information: Credit/debit card details (Visa, MasterCard, JCB), PayPal account information, and billing address. Note that we do not store complete payment details on our servers.
- Account Information: Username, password, and preferences for returning customers.
Non-Personal Information
- Technical Data: IP address, browser type, device information, and operating system.
- Usage Data: Pages visited, time spent on the site, and shopping behavior (e.g., products viewed or added to cart).
- Cookies and Tracking Data: Information collected through cookies, web beacons, and similar technologies (see Section 7 for details).
3. How We Use Your Information
We use your data for the following purposes:
- Order Processing: To process and fulfill your orders, including payment processing, shipping, and delivery.
- Customer Service: To respond to your inquiries, provide support, and resolve issues (e.g., via email at [email protected]).
- Personalization: To tailor your shopping experience by recommending products based on your preferences and browsing history.
- Marketing: To send promotional emails, newsletters, and updates about new products or offers (you can opt-out at any time).
- Security: To protect against fraud, unauthorized transactions, and other illegal activities.
- Improvements: To analyze website usage and improve our products, services, and user interface.
- Legal Compliance: To comply with applicable laws, regulations, and legal requests.
4. Sharing and Disclosure of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:
- Service Providers: We share data with trusted third parties who assist us in operating our website, processing payments (e.g., PayPal, credit card processors), shipping orders, and providing customer support. These partners are contractually obligated to protect your data and use it only for the purposes we specify.
- Legal Requirements: We may disclose your information if required by law, court order, or governmental authority, or to protect our rights, property, or safety, or that of others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity, subject to the same privacy protections.
- International Transfers: As we serve customers globally, your data may be processed in countries outside your residence, including the United States. We ensure such transfers comply with applicable laws and that data is protected through measures like standard contractual clauses.
5. Data Storage and Security
We take the security of your data seriously and implement robust measures to protect it:
- Encryption: All payment transactions are encrypted using SSL (Secure Socket Layer) technology, and we adhere to PCI DSS (Payment Card Industry Data Security Standard) compliance.
- Storage: Your data is stored on secure servers with limited access. We do not store complete payment details; instead, we rely on PCI-compliant payment processors.
- Retention: We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
- Breach Notification: In the unlikely event of a data breach, we will notify you and relevant authorities as required by law.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can update or correct inaccurate or incomplete data.
- Deletion: You can request the deletion of your data, subject to legal obligations.
- Opt-Out: You can unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails.
- Data Portability: You can request a transfer of your data to another service provider.
- Restriction: You can request that we limit the processing of your data in certain circumstances.
To exercise these rights, please contact us at [email protected]. We will respond within 30 days, as required by law.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please reach out to us:
Email: [email protected]
Address: Zamma Home Decorators Shop, 4712 Cherokee Heights Road, Panama City, US 32404
We are committed to working with you to resolve any issues promptly and fairly.